NO Games . . .
Find it cheaper on another site
We'll match it, Guaranteed!!
Please note: This does not include any GSA prices.
Give us a call 260-484-8665
Orders are shipped within 7 to 15 business days from receipt. If there is
a problem shipping your order within 7-15 business days, we will notify
you by e-mail or phone.
If you have to cancel your order, we will try every means to cancel your
order. However we try to process orders in a timely manner to ensure you
receive your order quickly. Sometimes we can't stop the item(s) from
shipping, so in this case the cancellation will be handled as a
return. Note: Shipping charges may be non-refundable.
Brateman's Inc. and Online Store Return Policy.
All items returned must be in their original packages and No Items
will be exchanged or returned for credit if there has been any sign of
use /or/ wear. For exchanges due to size, color or finish there will
be a shipping charge of $9.95 "shipping charges may vary on weight /
size." - THERE WILL BE A
20% RESTOCKING FEE FOR ALL ITEMS BEING RETURNED FOR CREDIT.
If for any reason you are not satisfied with your order, return it via
insured parcel post or UPS within 30 days of receipt for a refund
(minus shipping and handling and 20% restocking fee). If you return
items after 30 days, a store credit will be issued on your account minus
the 20% restocking fee which you can use against future purchases. Again,
Refunds/Credit will only be issued for items which are in new
condition. If an item has been used and is not defective, Brateman's
will not accept it back into inventory and the customer will be
responsible for shipping costs. If you are returning a product for any
reason, please include a brief note for our returns dept. without a note
or receipt returns go unsolved. All returns / exchanges should be sent to
the address below.
Brateman's online store.
Send Returns to :
Attn: Return Goods Dept.
5326 Coldwater Road
Fort. Wayne, IN 46825
What are your hours of operation?
Our showrooms are open from 10am through 5:30pm, Monday-Friday, Eastern
Saturday hours are 10am to 4pm - Closed on Sunday. Summer Hours
are as follows: Saturdays, starting with Memorial day weekend we
are closed through Labor day weekend.